1.    Privacy commitment

1.1    The www.hmhq.org website is owned and operated by Global Fund Media ltd. We are committed to safeguarding your privacy online.  Please read this privacy policy to understand how your personal information will be treated.  This policy may change from time to time, so please check it periodically.
1.2    Links within our site to other websites are not covered by this privacy policy.
1.3    This privacy policy is additional and supplementary to the terms and conditions available on our website in relation to the general use of our website and the services we offer via our website.   
1.4    Where this privacy policy conflicts with any other terms and conditions available on our website, the terms of this privacy policy shall prevail.

2.    What information do we collect?

We will obtain personal information from you when you book tickets, enquire about our activities, register with us, subscribe for one of our services or utilise one of our services online.  This may include your name, address, phone number, email address, credit card, debit card or Bank/Buliding Society details.

3.    How do we use this information?

3.1    We will use your personal information to process your bookings or orders and to provide you with the services, products or information you have requested.
3.2    In some areas of our website, we ask you to provide information that will enable us to enhance your site visit or reply to you after your visit.  This would include where you subscribe to our online newsletters, participate in our online professional networking services, provide feedback to us or when you complete any online survey we may offer from time to time.  
3.3    We may use your personal information for future email mailings, support, notification of new events, activities, services or products, general correspondence regarding our services and products and correspondence which may relate to you.  If at any time you decide that you do not wish to be contacted for these purposes, please inform us of this by email addressed to info@hedgemedia.com.
3.4    If you have provided credit card, debit card or Bank/Buliding Society details, these will only be used for the purpose of handling an individual booking or order or, in the case of our subscription services, for the purposes of carrying out your direct debit instructions in relation to the payment of subscription fees.
3.5    We also analyse the personal information that you and others provide in order to obtain a better understanding of our audiences and improve the services that we have on offer.

4.    How will we share this information with third parties?

4.1    We are the sole owners of the personal information collected on our website.   From time to time we may share your personal information with third parties in the following ways:
•    We may pass your personal information to our associated organisations, event organisers, venues, our partners, successors (including the purchaser of the whole or part of our business), suppliers, associates, sub-contractors or other third parties with whom we are working so that they can inform you of any events, activities, offers, services or products which are likely to be of interest to you.
•    We may share non-personal, non-individual information in aggregate form with third parties for business purposes,  for example with advertisers on our website or we may tell our business partners the number of customers in certain demographic groups who purchased certain services, tickets  or other products.
•    We will disclose your personal information to any appropriate investigative third party if we believe that you are involved in any illegal or harmful conduct or if we are required to do so by law or we believe that such action is necessary to (1) comply with the law or with legal process; (2) protect and defend our rights and property or that of our customers; (3) prevent fraud; (4) protect against abuse, misuse or unauthorized use of our website; or (5) protect the personal safety or property of our customers or the public (eg. if you provide false or deceptive information about yourself or attempt to pose as someone else, we will disclose such information about you as we have to assist any type of investigation into your actions).
•    We may employ other companies to provide services for us, including for example, delivery of tickets or processing of credit card payments or direct debits.  These companies have access to the personal information needed to perform their functions and not for any other purposes.  They are bound by confidentiality agreements not to disclose any information for any other purpose.
•    We will not pass your credit card, debit card or Bank/Buliding Society details on to third parties except as expressly provided for herein.
•    We may transfer our customer database, including personal information contained therein, to a third party who acquires all or substantially all of the assets or stock in our company or our website service whether by merger, acquisition, reorganization or otherwise.

4.2    Where we wish to share your personal information with third parties in the ways stated above, you will be asked to provide your consent through an "opt in" tick box.
4.3    We will provide your name and email address and address to the relevant event organiser in relation to any tickets you have purchased from them through our ticket agent service.  Your agreement to purchase those tickets constitutes your agreement to this transfer of such personal information.
4.4    We will not share your personal information with third parties without your consent except in the ways stated above.

5.    Links

Our website (including the newsletter and the other services we provide) contains links to other websites.  Please note that we are not responsible for the privacy practices of such other websites and advise you to read the privacy statements of each website you visit which collects personal information.

6.    Cookies

6.1    In order to improve our services and our website we may use a device known as a cookie.
6.2    Cookies are means by which information relating to your Internet activity (such as whether you have visited our website before) is recorded on your computer's hard drive and used by us to improve the services we provide to you online.
6.3    If you do not wish us to use cookies when you use our website, please adjust your Internet browser settings to not accept cookies. Your computer's help function should tell you how to do this. Please note, however, that this may result in your being unable to use some of the facilities on our website.

7.    How do we protect your personal information?

7.1    While we cannot guarantee the security of the Internet, this website has security measures in place to protect against the loss, misuse and alteration of the information you provide us.  Our secure server software (SSL) is the industry standard and among the best software available today for secure online transactions.  It encrypts all of your personal information, including credit card number, name and address so that it cannot be read as the information travels over the Internet.
7.2    Please note that we do not use secure server software where you upload personal information to our professional networking services via our website as you are not required to input any credit card details.

8.    Changes

Please help us to keep your information (name, postal address including postcode, phone number and email address) up to date by emailing us at info@hedgemedia.com if your personal information changes or if you wish to correct it.  We will endeavour to correct, update or delete information you have provided to us as quickly as possible.